Shipping policy

Mindful Fulfillment

Each piece is carefully prepared and packaged by hand.

Ready-to-Ship Items

Orders are typically processed within 3–5 business days.

Tailor-made Orders

Production timelines vary depending on the nature of each piece.

Artisanal Soaps

Please allow approximately 6 weeks for production and curing.

Scented Candles

Production typically requires 10–14 business days, depending on order volume.

 

Delivery Information

Shipping rates and estimated delivery times are calculated at checkout.

Once an order has been dispatched, MUNI ATELIER is not responsible for delays, losses, customs issues, or disruptions caused by shipping carriers or weather conditions.

 

Local Pick-up (Richmond, BC)

While we do not operate a public studio or storefront, local pick-up within the Richmond area may be arranged upon request.

Please contact us at info@muniatelier.com before or shortly after placing your order to inquire about availability.

If confirmed, a suitable time and location will be arranged for collection.